Bullet-resistant transaction windows help protect service workers in face-to-face industries from ballistic threats. While “bullet-resistant” is the usual industry term, you may also hear ballistic windows described as “bulletproof.” Both terms refer to the same thing—transparent material designed to resist the penetration of bullets.

Typically made from acrylic or polycarbonate, bullet-resistant windows can be manufactured in a variety of configurations and protection levels. Special optical qualities, UV protection, and thermal resistance can also be added to meet specific application needs. Whether you need ballistic glass windows for a government facility or bulletproof sliding windows for a convenience store, the experts at Bullet Guard can help you choose the best option for your next project.

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Transaction Windows | Protection Levels | Design Considerations

The 8 Levels of Bullet Resistance InfographicVulnerable Points and How to Protect Them

Bulletproof protection is increasingly important for businesses worried about active shooters. However, many people don’t know which barriers to use or where to put them in their buildings. In our free resource, Vulnerable Points and How to Protect Them, we outline the most critical locations to consider protecting in your facility and what barrier products to use at each so you can protect what matters most.

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Bullet Guard Transaction Windows

Our bullet-resistant transaction windows are available in two standard sizes: 24” by 36” and 30” by 36”. Adhering to UL-752 standards, we manufacture windows suitable for applications in financial institutions, check cashing counters, pharmacies, fast food services counters, government, and more.

Transaction Windows with Voice Ports

For enabling natural sound transmission without the use of amplified intercoms, our transaction windows feature rectangular, circular, arched, horizontal, or vertical voice ports. We also specialize in manufacturing transaction windows with voice surround options.

Item # Voice Port Type Frame Material Compliance Product Image
TWHVP Horizontal Aluminum Jamb, Steel Jamb, Steel, Telescoping Jamb Levels 1-8
TWRVP Rectangular Aluminum, Slip in Steel, Telescoping Steel Levels 1-3
TWCVP Circular Aluminum, Slip in Steel, Telescoping Steel Levels 1-3 TWCVP-A Circular Voice Port
TWVVP Vertical Offset Aluminum, Slip in Steel, Telescoping Steel Levels 1-8 TWVVP-A Vertical Offset
TWAVP Arched Aluminum, Slip in Steel, Telescoping Steel Levels 1-3 TWAVP-A Arched Voice Port
TWVS Voice Surround Aluminum, Stainless Steel Levels 1-8 TWVS-A Voice Surround

Our standard transaction windows are available with U-channels, stainless steel recessed deal trays, and plastic laminate or stainless steel countertops. The U-channels are available in 1”, 1 3/8”, 1 1/4”, and 3 1/4” thicknesses for accommodating glazing materials such as polycarbonate, glass-clad polycarbonate, acrylic, or laminated glass.

Sliding Transaction Window

Bullet-resistant sliding windows are suitable for installation in high-traffic areas including law, government, or medical facilities. Our sliding windows are available in protection levels 1 through 3.

Item # Voice Port Type Frame Material Compliance Product Image
TWS Sliding Window Aluminum UL 752 Levels 1-3 TWS-A Sliding Window

Custom Transaction Systems

We can fabricate custom transaction windows in sizes of up to 8’ by 5’ with different types of aluminum, slip steel, or telescoping steel frame systems. Upon request, we can also provide custom storefront systems that separate teller lines from public access. Other system components could include architectural armor for below the counter, teller hood protection for an added layer of security, and accessories like currency trays and package passers.

Visit our Specifications page for a complete list of product drawings and technical documentation. For custom products, please contact our sales team at 800.233.5632 or sales@bulletguardmail.com.

 

Ballistic Protection Levels in Bullet-Resistant Windows

Bullet-resistant materials are commonly rated using “UL 752 Standard for Safety – Bullet-Resisting Equipment.” This rating is given on a standardized scale of 1-10, with each level corresponding to a specified weapon type, ammunition, and number of shots.

UL
Rating
Weapon Ammunition Weight Velocity Shots Typical Uses Ballistic Material Thickness
1 124 grains
8 grams
1175 FPS
to
1293 FPS
3 Gas stations
Banks
Pharmacies
Retail Shops
L1 Glazing: 0.5”–1.25”
L1 Fiberglass: 0.25”
Armor Plate: 0.25”
2 158 grains
10.2 grams
1250 FPS
to
1375 FPS
3 Corporate Banks
Financial Institutions
Glazing: 0.75”–1. 375”
Fiberglass: 0.375”
Armor Plate: 0.25”
3 240 grains
15.6 grams
1350 FPS
to
1485 FPS
3 Utilities
Police Stations
Government Facilities
Glazing: 1.25”
Fiberglass: 0.5”
Armor Plate: 0.25”
4 180 grains
11.7 grams
2540 FPS
to
2794 FPS
1 Federal Government
Military
Glazing: 1.5”
Fiberglass: 1.375””
Armor Plate: 0.25”
5 150 grains
9.7 grams
2750 FPS
to
3025 FPS
1 Federal Government
Military
Glazing: 1.625”
Fiberglass: 1.375”
Armor Plate: 0.3125”
6 124 grains
8 grams
1400 FPS
to
1540 FPS
5 Federal Government
Military
Glazing: 1.25”
Fiberglass: 0.5”
Armor Plate: 0.25”
7 55 grains
3.56 grams
3080 FPS
to
3388 FPS
5 Federal Government
Military
Glazing: 2. 1875”
Fiberglass: 1.625”
Armor Plate: 0.25”
8 150 grains
9.7 grams
2750 FPS
to
3025 FPS
5 Federal Government
Military
Glazing: 2.5”
Fiberglass: 1.625”
Armor Plate: 0.3125”
9 1 Federal Government
Military
10 1 Federal Government
Military

 

Bullet-Resistant Design Considerations

Planning a project with bullet-resistant windows requires some special considerations. We recommend you keep the following points in mind.
Type of Ballistic Glass
Each material used for bullet-resistant glass offers unique benefits, from protection for high-velocity rounds to optical clarity for security checkpoints. Be sure to tailor the material to your specific operational needs.

Level of Protection
Your material, layering, and thickness will affect the protection level and shatter resistance of the ballistic glass. The right level of protection will depend on the application, the building, and specific security goals. Our team is always available to discuss specifics and help you choose the appropriate protection level.

Interior vs. Exterior
Consider the location of your ballistic glass from a strategic perspective. Will you be installing bulletproof glass in an area facing a dark, deserted, or otherwise vulnerable outdoor area? Or will you be installing ballistic glass in a well-lit indoor room within a secure facility? In addition to determining the potential threat level, you should consider whether your bullet-resistant glass will be regularly exposed to sunlight, extreme temperatures, or other environmental factors that can affect the clarity and physical integrity of the material. You may need to consider insulation for exterior windows to ensure optimal performance.

UV Protection
If your ballistic glass is regularly exposed to UV radiation from outdoor sunlight exposure or indoor sanitation procedures, choose a UV-resistant material. When exposed to UV rays, some plastic materials will lose clarity and become brittle.

Installation and Maintenance
In addition to functionality, it is important to consider the installation process and required maintenance for your ballistic glass. Some materials are more difficult to install and may require more hands-on attention than others. Consider the location and accessibility of your bulletproof glass to ensure you are not choosing a material that is too high-maintenance or labor-intensive for your operation.

Cost-Benefit Analysis
Finally, take the time to analyze the full cost of your ballistic glass installation and maintenance when compared with other products. A higher quality bulletproof glass may cost more initially but could save you money in installation, maintenance, repairs, and replacements in the long run.

Need Pricing for a Project?

From transaction windows to completely customized systems, Bullet Guard has the expertise to design, fabricate, and install an appropriate solution for any bulletproofing need. Request your free quote today!

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Quality Assurance

Licensed California Contractor # 712959

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